HorseWorld Emporium collects data from it's customers for the purposes of order shipments and in-house promotion only. Under no circumstances will your private information be shared or sold to a third party. We may use your mailing address and/or email address to send you promotional material from our store. There is always the ability to unsubscribe from these mailings.

The production of this website and subsequent advertising promotions takes diligence on our part. While we do endeavour to ensure all information is correct, without error or omission, there are times when items are overlooked. We are not responsible for advertising errors beyond the cost of that product or error in price. In the event an item is priced incorrectly, the correct price higher or lower of the product will be the price used. We will always inform you if there is a problem with your order in any manner.

Pricing on our website is in Canadian dollars. All taxes and shipping are extra where applicable. We have established a flat rate shipping fee based on the dollar value of your purchase. Some products will have pre-ordained shipping fees rather than the flat fee value - this will apply to heavier weight and odd shape objects. Shipping fees are valid within Canada. We reserve the right to change shipping rates for international shipments including those shipments to the United States. In many cases the shipping prices to the United States will be as we have established for Canada. Should we discover that shipping rates need to be increased we will inform you prior to shipping. For purchases leaving Canada, the buyer is responsible for all customs, duties and taxes associated with the product leaving Canada.

Shipments are shipped Canada Post expedited and take 3-7 business days within most areas of Canada. Faster shipping can be arranged by calling our toll free number 1-888-497-3333